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Shipping Policy
At Dr. Harvey’s, we understand the importance of timely delivery for your pet’s food. We are committed to providing fast and reliable shipping services to ensure your pet’s food arrives promptly.
At Dr. Harvey’s, we understand the importance of timely delivery for your pet’s food. We are committed to providing fast and reliable shipping services to ensure your pet’s food arrives promptly.
Our Shipping Speed
Our Shipping Speed
We ship orders Monday through Saturday. Most customer orders are delivered within 1-5 days to ensure your pet doesn’t have to wait.
We ship orders Monday through Saturday. Most customer orders are delivered within 1-5 days to ensure your pet doesn’t have to wait.
If you need your Dr. Harvey’s even more quickly we suggest visiting our Amazon Store or finding a local store near you.
If you need your Dr. Harvey’s even more quickly we suggest visiting our Amazon Store or finding a local store near you.
Free Shipping
Free Shipping
We are pleased to offer free shipping on all orders over $59.
We are pleased to offer free shipping on all orders over $59.
If your order doesn’t meet the free shipping minimum, we charge a small flat rate of $3.95*.
If your order doesn’t meet the free shipping minimum, we charge a small flat rate of $3.95*.
*Our free shipping offer and $3.95 flat rate shipping only applies to the contiguous United States. Customers in Hawaii, Alaska, or other locations will need to pay the actual calculated cost of shipping. We kindly advise our customers in Hawaii and Alaska to find a local store or an online retailer that has affordable shipping options.
*Our free shipping offer and $3.95 flat rate shipping only applies to the contiguous United States. Customers in Hawaii, Alaska, or other locations will need to pay the actual calculated cost of shipping. We kindly advise our customers in Hawaii and Alaska to find a local store or an online retailer that has affordable shipping options.
Our Shipping Process
Our Shipping Process
To ensure the fastest delivery possible, we ship orders from either our own warehouse or a trusted third-party warehouse, depending on your location. Our goal is to deliver your order within 1-5 days so your pet doesn’t have to wait.
To ensure the fastest delivery possible, we ship orders from either our own warehouse or a trusted third-party warehouse, depending on your location. Our goal is to deliver your order within 1-5 days so your pet doesn’t have to wait.
Track Your Order
We send out an email with tracking information
as soon as an order ships.
We send out an email with tracking information
as soon as an order ships.
Need Help?
Still have more questions or need help with something?
Our friendly, knowledgeable customer service team is happy to help.
Still have more questions or need help with something?
Our friendly, knowledgeable customer service team is happy to help.
Email Us At:
Email Us At:
Call Us At:
Call Us At:
866 DOC H 123 (866.362.4123)
866 DOC H 123 (866.362.4123)
Frequently Asked Questions
We ship really fast! Monday through Friday, orders placed before 3pm EST are shipped the same day. On Saturday, orders placed before 2pm EST are shipped the same day.
We ship really fast! Monday through Friday, orders placed before 3pm EST are shipped the same day. On Saturday, orders placed before 2pm EST are shipped the same day.
Yes, if you’d like to choose a specific shipping method you can do this at checkout.
Yes, if you’d like to choose a specific shipping method you can do this at checkout.
Most orders ship from our New Jersey headquarters, but some orders will ship from Amazon fulfillment centers if we think it will reach you quicker!
Most orders ship from our New Jersey headquarters, but some orders will ship from Amazon fulfillment centers if we think it will reach you quicker!
Over 80% of our customer’s orders are delivered within 1-4 days!
If you need your Dr. Harvey’s even more quickly we suggest visiting our Amazon Store or finding a local store near you
Over 80% of our customer’s orders are delivered within 1-4 days!
If you need your Dr. Harvey’s even more quickly we suggest visiting our Amazon Store or finding a local store near you
We are pleased to offer free shipping on all orders over $59!
Please note that our free shipping offer only applies to the contiguous United States. We kindly advise our customers in Hawaii and Alaska to find a local store or an online retailer that has affordable shipping options.
We are pleased to offer free shipping on all orders over $59!
Please note that our free shipping offer only applies to the contiguous United States. We kindly advise our customers in Hawaii and Alaska to find a local store or an online retailer that has affordable shipping options.
We use UPS, the United States Post Office, and Amazon Logistics.
If you choose ‘standard shipping’ we try to use the method that will get our products there the fastest!
We use UPS, the United States Post Office, and Amazon Logistics.
If you choose ‘standard shipping’ we try to use the method that will get our products there the fastest!
If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to update your information before the order is shipped.
If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to update your information before the order is shipped.